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How to Get 5-Star Guest Reviews with Immaculate Cleaning Standards

Updated: Nov 30


When it comes to hosting on platforms like Airbnb or other short-term rental services, one of the most important factors that influence guest satisfaction and ultimately drive 5-star reviews is cleanliness. Whether it’s a cosy cottage, a chic apartment, or a spacious family home, the cleanliness and presentation of your property are key to ensuring guests feel comfortable, safe, and eager to return. But how can you maintain a level of cleanliness that consistently impresses guests? Here's a guide to achieving spotless, welcoming spaces and ensuring your guests leave glowing reviews.


screenshot of Airbnb reviews from guests of AirFreedom

 

Why Cleanliness Matters for 5-Star Guest Reviews


Cleanliness is the cornerstone of positive guest experiences. In fact, most guests expect their rental to be spotless when they arrive. A clean, well-maintained home not only provides physical comfort but also creates a sense of trust between you and your guests. When everything is pristine—from the kitchen counters to the bathroom floors—it shows that you care about their experience and have put in the effort to ensure their stay is as enjoyable as possible.


AirFreedom property featuring a pristine and clean bathroom thanks to the AirFreedom Cleaning Services

Moreover, cleanliness impacts reviews more than you might think. Guests are more likely to leave a positive review when they feel they are staying in a place that is not only aesthetically pleasing but also hygienic and well-maintained. On the flip side, negative reviews citing cleanliness issues can quickly damage your reputation and make future bookings harder to secure.


 

Tips for Ensuring Your Property Always Impresses Guests


  1. Hire a Professional Cleaning Service

    If you want to make sure your property is always sparkling clean, consider hiring a professional cleaning service that specialises in short-term rentals. AirFreedom Cleaning Services in Cardiff and Newport is one such service that understands the specific needs of Airbnb hosts and short-term rental properties. We offer expert cleaning solutions that ensure every room, from living spaces to bathrooms, is thoroughly cleaned and sanitized between guest stays. This takes the pressure off you and guarantees that the job is done right every time.


    Photo by Photo By: Kaboompics.com: https://www.pexels.com/photo/crop-person-cleaning-glass-shower-unit-4239091/

  2. Focus on High-Traffic Areas

    When it comes to cleanliness, some areas deserve more attention than others. Focus on the high-traffic areas like the living room, kitchen, and bathrooms. Wipe down surfaces, clean floors, and disinfect high-touch points like light switches, doorknobs, and remote controls. In the kitchen, make sure all appliances are cleaned and that there are no crumbs or sticky spots. For the bathroom, ensure the toilet, sink, and shower are spotless and stocked with fresh towels.


  3. Pay Attention to the Details

    It’s not just about cleaning; it’s about presentation. A guest notices the little things that make a difference, like fresh linens, neatly folded towels, and tidy countertops. Consider adding decorative touches like freshly placed throw pillows, a clean and ironed bedspread, or a neatly arranged coffee table. A well-made bed with crisp, white sheets and a fluffy duvet always creates an inviting feel. Small details like these set your property apart and make a lasting impression.


    bedroom living space managed and cleaned by AirFreedom's team showing the cleanliness and spotless area

  4. Keep the Air Fresh and Clean

    Clean air is essential for guest comfort, particularly if your property is located in an area with high humidity or frequent rainfall. In addition to regular cleaning, consider airing out the property before each guest arrives. Opening windows to let in fresh air, using air purifiers, and regularly changing filters in your HVAC system can all contribute to a fresh and clean indoor atmosphere.


  5. Check for Hidden Spots

    Some areas are easy to overlook during routine cleaning. Make sure you check behind and under furniture, inside cabinets, and in less visible corners. Dust can accumulate on light fixtures, vents, and baseboards. Even if you can’t see it, your guests may notice it. A thorough cleaning service, like those provided by AirFreedom Cleaning Services, can make sure every nook and cranny is addressed so your property always looks pristine.


  6. Ensure Proper Sanitization

    With health and hygiene at the forefront of many guests’ minds, make sure your property is properly sanitized, especially in frequently used areas like the bathroom and kitchen. Use disinfectant wipes or sprays on surfaces and clean every corner to eliminate germs. Special attention should be given to areas like kitchen sinks, countertops, and bathroom surfaces. Guests will appreciate your attention to detail and will feel more confident in the cleanliness of your space.


  7. Create a Checklist for Turnover Days

    Establish a cleaning checklist for your turnover days, so you don’t miss anything important. From restocking essentials like toilet paper and soap to replacing used linens, a checklist will help keep your cleaning routine consistent. Whether you’re cleaning the property yourself or using a service like ours, a checklist ensures that no detail is overlooked.


 

Why Choose AirFreedom Cleaning Services for Your Short-Term Rental?


For hosts in Cardiff and Newport, AirFreedom Cleaning Services is the go-to provider for professional Airbnb and short-term rental cleaning. We understand the intricacies of maintaining high cleaning standards between guest stays and offer tailored solutions that meet the specific needs of rental properties. Our team uses high-quality cleaning products and equipment to ensure every surface is spotless.


With AirFreedom Cleaning Services, you can count on consistent, immaculate cleaning that leaves a lasting impression on your guests, helping you earn those coveted 5-star reviews.



Final Thoughts

Achieving 5-star guest reviews starts with one thing: cleanliness. From spotless floors to fresh linens and a well-organized space, your guests will notice when your property is impeccably clean. Whether you tackle the cleaning yourself or hire professional help, maintaining high standards in cleanliness and presentation is essential. By following these tips and working with a trusted cleaning service like AirFreedom Cleaning Services, you can ensure your property always impresses guests, leading to glowing reviews and repeat bookings.


Remember, happy guests are more likely to return—and to share their positive experiences with others.

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